Membership FAQ


I have made payment, so how can I receive the picks?

After your payment has been processed and confirmed, you will receive an activation email from our admin support team. Login to your account and access Premium Tips #1 or/and Premium Tips #2 immediately. You do not have to keep on checking your handphone or email for the tips to arrive. We offer INSTANT access so that you can make a late decision on whether to join our membership, as late as 5 mins before kickoff.

Can I pay using Western Union or Moneygram?

We apologise that at this moment, we only accept payments by credit cards, debit cards, Moneybookers, PayPal and limited bank transfers only. Due to the complications of processing payments via agents in other countries, we cannot accept such payment modes. However, we will continue to expand our payment options regularly, in order to be able to serve more members in new countries.

Can I request for a trial picks before I join your service?

We would love to offer free trial picks to any genuine visitors, who wish to try out our service before joining. However, due to numerous cases of abuse, we have decided to stop all request for free trial picks. We regret any inconveniences caused.

How many picks do you have per match day?

Our group of tipsters only select the best 2 picks per match day, in order to maximise your bet returns. We insist on the highest quality picks from our tipsters, so that our members can enjoy the very best picks and winning margins, in the long term.

Do you offer any replacement tips?

Soccer Premium offers double free replacement tips for each purchased tips with no profits (draw/lose), based on Asian Handicap Odds. Free replacement tips will be email to members on the next match day.

How much is 1 picks in other currencies?

Refer to the guide below for the price of our 1 picks in other currencies. Rates may fluctuate from time-to-time, so use the guide as a reference only. For the latest foreign exchange rates, please visit www.xe.com.

Do you have any discounts or special deal for new members?

In order to be fair to all members (we treat all members equally), the price stated on our website apply to all members, regardless of existing members or new members. By doing so, every single of member would feel being treated equally and fairly, in a consistent winning environment.

Can I buy picks on a weekly or monthly basis?

We would love to accommodate long term members, however due to tight pricings we paid to our UK tipsters, we need to maintain a certain level of revenues, in order to continue serving our members regularly. Therefore, we are unable to offer any long term discounts for bulk purchases.

Do you provide telephone support operator?

Doing so will only add to our rising cost of operations in the UK, and would not be beneficial to our members. Our email support by our admin support team has performed superbly since 2009, every single match day without fail. So we see no reason to add to our very tight budget now. After all, the members are the actual one paying for whatever type of support we offer, as we need to increase the tips prices.

Have other questions not answered yet?

We are always ready to serve, feel free to contact our admin support team here.



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